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About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
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Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become A Retail Partner
SPOT Business Partners
SERVICES
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SPOT MAPPING
COVERAGE
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SUPPORTED PRODUCTS
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SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
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Rescues
Brand Ambassadors
Sponsorships
Tell Us Your Story
Become A SPOT Brand Ambassador
Become A SPOT Sponsorship
SPOT RESCUES
Initiating 10,020 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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SUBMIT A WARRANTY CLAIM
Is your SPOT device in need of service? Tell us what’s wrong and we’ll get you back on track!
Submit a claim below using the form or call our Customer Relations team, Monday-Friday 24h CST 866 651 7768
SPOT Simplex & Duplex Warranty
Please select your SPOT device
(Select)
SPOT X with Bluetooth
SPOT X Jeep Edition
SPOT X
SPOT Trace
SPOT Gen3
SPOT Gen4
SPOT Gen4 Jeep Edition
SPOT Satellite GPS Messenger
SPOT Satellite GPS Messenger IS
SPOT Satellite GPS Messenger (Grey)
SPOT Personal Tracker
Company Name
First Name
Last Name
Shipping Address
City
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(Select)
United States
Canada
Australia
Brazil
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Africa
Asia
Central/Latin America
Europe
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State/Province/Country
(Select)
Alabama
Alaska
Arizona
Arkansas
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
California
Colorado
Connecticut
Delaware
District of Columbia
Florida
Georgia
Guam
Hawaii
Idaho
Illinois
Indiana
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Jersey
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New York
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
Puerto Rico
Rhode Island
South Carolina
South Dakota
Tennessee
Texas
Utah
Vermont
Virgin Islands
Virginia
Washington
West Virginia
Wisconsin
Wyoming
Postal code
Contact Number
Email
ESN
Issue
(Select)
Unit Lock-Up
No power/Shuts off
LEDs flash red after self test (Power On)
GPS LED is red and messages are not received
GSP & Msg sent LEDs are green/no message received
Message sending LED is red
No messages received in acct. or email/text
Housing/plastic defect
Battery spring/epoxy damaged
Water found in device
One or more LEDs not working
Unit works in warm but not cold temperature
Inadvertent messages are being sent
Webpage failure
Miscellaneous
Brief Description of Issue
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