SPOT Satellite GPS Messenger Support
Hardware
What is the battery life of the SPOT Satellite GPS Messenger?
heck in Ok and Tracking can be used concurrently. The Check in Ok function will suspend the Tracking feature for the 20 minute Check In Ok message cycle.
To obtain reliable performance use only AAA Energizer Ultimate Lithium 8x batteries (L91). For optimal performance, please try and utilize SPOT in locations with a clear view of the sky with the logo side up.
Extreme heat/cold and trying to send messages indoors or under extreme canopies can drain on battery life. If the On/Off indicator light blinks red this is a warning your battery is about to die. Always carry extra batteries with you. Test your SPOT device before each trip by sending a Check-in/OK message.
Proper battery selection is critical for best performance.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.