SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>
SPOT X Support
Firmware
Restoring the Update process
When experiencing issues with the Update process, follow the steps below to Recover the device:
- On the Updater Tool screen, click on the Disconnect button (Do Not Physically Disconnect the Device from the PC)
- On the Updater Tool screen, select the ABOUT tab and click on Recover Device
- Select Yes at the prompt and enter the device ESN and COM Port. COM Port can be found in your PC Device manager
- After selecting the COM Port, the Recovery will start
- Allow the complete process without interruption
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Holiday Hours and Closures:
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.