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About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
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Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
SUPPORTED PRODUCTS
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SPOT X
SPOT Gen4
SPOT Trace
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SERVICES
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SPOT MAPPING
COVERAGE
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SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT SPONSORSHIPS
SPOT partners help us tell our story through real-world experiences.
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Rescues
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Stories
Tell Us Your Story
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Become A SPOT Sponsorship
SPOT RESCUES
Initiating 10,020 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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SPOT STORIES
Adventure tales from the trails beyond cellular.
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SPOT Gen4
SATELLITE GPS MESSENGER
Get Help
Documents
Firmware
Videos
LATEST FIRMWARE
Release Date
2022-10-18
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
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SPOT Gen4 Support
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SPOT Gen4 Support
Firmware
LATEST FIRMWARE
Release Date
2022-10-18
Firmware Version
2.1.2
Release Notes
View Notes
LATEST UPDATER
Release Date
2024-02-28
Firmware Updater Version
2.11.1
Release Notes
View Notes
SPOT Gen4 UPDATER
This software is for updating the firmware or syncing settings for SPOT Gen4.
DOWNLOAD SPOT Gen4 UPDATER FOR WINDOWS
Compatible with Windows 7+
DOWNLOAD SPOT Gen4 UPDATER FOR MAC
Compatible with MacOS 10.11+
View the
How To Guide
on updating your SPOT Gen4 device.
SPOT Gen4 UPDATER
The updater software can only be downloaded on Windows 7+ or MacOS 10.11+ desktops.
Need more help?
Contact Us
CALL
Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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