SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English


CLOSE
SPOT Trace

SPOT Trace

SATELLITE TRACKING DEVICE

Get Help
Get Help
Documents
Documents
Firmware
Firmware
Videos
Videos

LATEST FIRMWARE

Release Date
2023-01-18
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Trace Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT Trace Support

Firmware

LATEST FIRMWARE

Release Date
2023-01-18
Firmware Version
2.0.2
Release Notes
View Notes

LATEST UPDATER

Release Date
2024-02-28
Firmware Updater Version
2.11.1
Release Notes
View Notes

SPOT Trace UPDATER

This software is for updating the firmware or syncing settings for SPOT Trace.
 
DOWNLOAD SPOT Trace UPDATER FOR WINDOWS
Compatible with Windows 7+
DOWNLOAD SPOT Trace UPDATER FOR MAC
Compatible with MacOS 10.11+
 
PDF View the How To Guide on updating your SPOT Trace device.

SPOT Trace UPDATER

Laptop
The updater software can only be downloaded on Windows 7+ or MacOS 10.11+ desktops.

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  

1 (985) 327-7511

Chat with an Agent

Chat Support is available in English. Additional languages are supported using machine translation.

Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
JOIN OUR NEWSLETTER
CORPORATE OR GOVERNMENT NEEDS?