SPOT Gen4
SATELLITE GPS MESSENGER
LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
General
How do I update my firmware?
The SPOT Device Updater software is required to sync your device and/or update the firmware of your SPOT device. You will need a computer running Microsoft Windows or MacOS with an internet connection.
To download the SPOT Device Updater, click here.
Select your device and you will be given the option to download the Windows or Mac versions of the installer. Once the download has completed, run and install the software. The last step of the installation will allow the launch of the application by clicking Finish!
When the SPOT Device Updater Launches a welcome screen will appear. Please ensure that the device is NOT powered on. When connected to the computer, the ESN of your device will be displayed. The welcome text will change and request that the auth code is entered. Enter your auth code and click submit. Your device settings will be displayed. Click update device to complete your sync and firmware update.
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.