SPOT Trace
SATELLITE TRACKING DEVICE
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LATEST FIRMWARE
Release Date18/01/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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SPOT Trace Support
Hardware
QUESTIONS AND ANSWERS
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Holiday Hours and Closures:
24/12/2024 Closed at 12:00AM (UK)
25/12/2024 Closed
26/12/2024 Open at 01:00PM (UK)
31/12/2024 Closed at 12:00AM (UK)
01/01/2025 Open at 01:00PM (UK)
24/12/2024 Closed at 12:00AM (UK)
25/12/2024 Closed
26/12/2024 Open at 01:00PM (UK)
31/12/2024 Closed at 12:00AM (UK)
01/01/2025 Open at 01:00PM (UK)
CALL
Phone Support in English, French, Portuguese and SpanishSupport in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.
Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
UK
+44 808 189 6244 +44 203 966 6746
Ireland
+353 94 950 5096
Netherlands
+31 800 0900114
Sweden
+46 20 88 15 59
Spain
+34 900 83 8735
For all other areas call
+353 94 950 5096
+44 808 189 6244 +44 203 966 6746
Ireland
+353 94 950 5096
Netherlands
+31 800 0900114
Sweden
+46 20 88 15 59
Spain
+34 900 83 8735
For all other areas call
+353 94 950 5096
France
+33 800 91 16 33 +33 184 88 3811
Italy
+39 800 743048
Norway
+47 800 25 172
Switzerland
+41 800 001 516
Portugal (toll-free/chamada gratuita)
+351 800 181 029
+33 800 91 16 33 +33 184 88 3811
Italy
+39 800 743048
Norway
+47 800 25 172
Switzerland
+41 800 001 516
Portugal (toll-free/chamada gratuita)
+351 800 181 029
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 1:00PM to 12:00AM (UK)
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.