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SPOT X

SPOT X

2-WAY SATELLITE MESSENGER

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Get Help
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Documents
Firmware
Firmware
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LATEST FIRMWARE

Release Date
4/8/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

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SPOT X Support

Choose a Topic to Get Started

Activation

Firmware

General

Hardware

Messaging

My Account

Navigation

SOS

SPOT App

Tips for SPOT X

Clear View
SPOT X needs a clear view of the sky with no obstructions. SPOT X is not reliable at the bottom of a deep canyon, in a cave, in an abyss, or in very dense woods
Test Message
Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. You can view your sent messages in your SPOT My Account
Test SOS
Test your SOS before heading out in SPOT My Account
12 second reset
For troubleshooting common issues, try a Hard Reset by following these steps:
  • Firmly press & hold the Power and Select Button for 12 seconds.
  • Let go when the screen goes blank.
  • The SPOT X logo should be displayed on the screen.

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CALL

Monday 3 p.m. to Saturday 3 p.m. AEST

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
 

Australia
+61 1800 955 278
From outside of Australia
+1 985-327-7511

New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511